Company Name:

The Yard

Location:

Ann Arbor, Michigan

Approximate Salary:

$50,000 Per Year

Job Category:

Other

Position Type:

Full Time

Required Experience:

2 - 5 years

Required Education:

Bachelor's Degree

Posted

June 26, 2018

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Assistant General Manager

PRIMARY FUNCTION

To assist the General Manager with all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition. The Assistant General Manager should be fully capable of operating the property in the absence of the General Manager. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Campus Apartments, LLC emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

PRINCIPAL DUTIES & RESPONSIBILITIES

 Assist the General Manager in all actions that involve and/or influence the property
 Accept rent and follow up on delinquencies
 Post rent and miscellaneous income receipts
 Make bank deposits daily when receipts are on hand
 Post and follow up on NSF checks
 Handle evictions and NSF warrants
 Turn over bad debts for collection
 Report income collection to the Property Accountant
 Assist with leasing activities and resident relations
 Answer telephones as needed
 Maintain courteous and helpful attitude to residents and prospects
 Plan and direct social activities as needed
 Inspect move-outs and schedule units for turnkey as directed
 Inspect units to ensure readiness in adherence to Company standards as directed
 Verify that information on move-in and renewal leases agrees with information entered into the computer Campus Apartments, LLC An Equal Opportunity Employer Proprietary and Confidential
 Follow up on service requests and perform call backs
 Verify completion and accuracy of Weekly Leasing Reports
 Act as the primary record keeper of income and expense information to the computer and assist in training others to correctly operate the computer
 Pay property level bills in accordance with Company policy and dates established by the Property Accountant, and forward cash disbursement journals to the Property Accountant
 Verify that invoices paid correspond to purchase orders issued and submit properly coded invoices to the General Manager for approval prior to forwarding for payment 
 Update and post security deposits; process security deposit refunds and forfeitures on a timely basis in accordance with state guidelines
 General maintenance, audit and filing of property records
 Know and adhere to all federal, state and local laws, as well as policies and procedures contained in the manuals issued by Campus Apartments, LLC or as otherwise communicated (verbally or in writing)
 Be aware of Campus Apartments, LLC goals relative to resident satisfaction and resident retention and ensure that you do your part towards meeting them

EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS

 Bachelor degree or equivalent combination or education and experience
 Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) is preferred
 First Aid/CPR certification or willingness to obtain
 Valid driver’s license and current automobile insurance is required
 Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
 Computer skills and math ability
 Accurate typing and record keeping
 Proficient in Microsoft Word, Excel and Outlook
 Knowledge of Entrata is preferred
 Ability to follow through with all necessary paperwork and ensure all deadlines are met
 Demonstrate a positive, professional and enthusiastic attitude at all times
 Excellent customer service skills; ability to work with and understand problems and attitude of customers and staff
 Ability to communicate effectively and professionally while operating in a fast paced environment
 Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
 Ability to think rationally beyond a specific set of instructions Campus Apartments, LLC An Equal Opportunity Employer Proprietary and Confidential

PHYSICAL DEMANDS

 Ability to physically inspect the property in its entirety
 Ability to oversee any and all maintenance functions
 Ability to assist with emergency measures as required
 Ability to withstand all weather conditions in excess of 90 degrees and below 32 degrees Fahrenheit
 Frequent sitting with occasional standing and walking
 Occasional use of arm and hand controls
 Frequent reaching at all levels from below knees to above shoulders
 Frequent simple grasping, occasional power grasping, frequent pushing and occasional wrist twisting
 Occasional fine finger manipulation
 Verbal communication ability
 Visual acuity (20 inches or less)

ATTENDANCE

This position requires the ability to work any of the seven days of the week, 52 weeks of the year. Attendance during property blackout periods including but not limited to turn and move-ins is mandatory. Unless due to unforeseen circumstances, requests for leave during these periods will not be honored. Must be able to serve on-call as necessary. Due to property staffing limitations, it is extremely critical that individuals possess the ability to work their scheduled hours on a consistent basis and overtime hours when requested. Perform all other duties as assigned. 

Company Name:

The Yard

Location:

Ann Arbor, Michigan

Approximate Salary:

$50,000 Per Year

Job Category:

Other

Position Type:

Full Time

Required Experience:

2 - 5 years

Required Education:

Bachelor's Degree

Posted

June 26, 2018

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